Technology
Website Maintenance
Your website kept current, secure and fast, without it becoming your job.
01Overview
Your website, kept current without becoming your job.
A website is never finished. Software ages, security patches are released, content goes out of date and small issues accumulate. Without a plan, maintenance becomes something that happens only after something breaks.
We provide ongoing care within a clearly defined support scope, covering updates, backups, monitoring, periodic performance checks and an allowance for small changes, with a written record of what was done and why.
02Scope
What it addresses, and what you receive.
Common problems
- Outdated software and plugins that create security exposure
- No reliable backups or recovery plan
- Small fixes that wait weeks for attention
Typical deliverables
- Scheduled software and dependency updates
- Backups and restore checks
- Uptime and error monitoring
- Periodic performance checks
- Content and minor change requests within the agreed scope
The final scope is agreed in writing for each engagement.
03Approach
How the work is done.
Timelines depend on scope and are set out in each written proposal.
Step 1: Health check
We review the current site, hosting, software versions, backups and access before taking it on.
Step 2: Support scope
We agree what is covered, how requests are made and how work is prioritized and reported.
Step 3: Routine care
Updates, backups, monitoring and performance checks are carried out on an agreed schedule.
Step 4: Reporting
You receive a periodic summary of work completed, issues found and recommendations.
04FAQ
Questions, answered.
Often, yes. We start with a health check to understand how the site is built and hosted, and tell you plainly if anything needs attention before we take it on.
How urgent issues are reported and handled is defined in the support scope, so you know what to expect before you need it.
Small content and layout changes can be included as an allowance within the support scope. Larger changes are scoped separately.
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Make Your Next Move Count.
Tell us what needs to move forward with Website Maintenance. We will help define the next step.